Niazi Tours International - Privacy Policy
1. Niazi Tours Cancellation & Booking Policy
We get it. Life happens. Plans change. And sometimes, you need to switch gears. Whether it's a last-minute change or just a sudden impulse to stay home in your pajamas, we've got a cancellation and booking policy that’s designed to be as flexible as possible (without breaking our backs).
2. Non-Refundable Bookings
We know this one sounds a little intimidating, but let’s clear things up:
- Advance Payments: All bookings, whether made through our website or manually, are non-refundable. However, payments can be redeemed for future trips within one full year.
3. Cancellation & Redemption
We know life doesn’t always go as planned, so we’ve made it easy for you to redeem your payments for future trips:
- 7+ Days Before Departure: Fully redeemable for future trips.
- 3-7 Days Before Departure: 70% redeemable, with a 30% cancellation fee.
- Within 3 Days of Departure: Non-redeemable.
4. Exclusive Member Benefits - Travel Like a VIP!
Become part of the Niazi Tours family by joining our membership program. Unlock free cancellations, upgrades, and more benefits. Sign up today to enjoy the perks!
5. Changing Your Trip Dates
Sometimes, you need to change your trip dates. Contact us at 0320 5398306 or info@niazitours.pk.
- Limitations: You can change your trip dates twice after booking.
6. Itinerary Adjustments & Trip Changes
Unexpected events may require itinerary adjustments without notice due to:
- Natural disasters
- Road conditions
- Traffic blockages
- Political activities
- Protests
- Weather-related issues
7. Flight Bookings
Need to change your flight or cancel it? Here’s what you need to know:
- Cancellation/Reissue: Contact us at least 48 hours before departure. Cancellation charges may apply based on airline policies.
- How to Cancel: Call 0320 5398306 or email info@niazitours.pk.
- Fees: Fees depend on the airline’s policies. No extra charges from us.
- Refunds: Refunds (if applicable) are processed to the original payment method within 7-10 business days.
8. Hotel Bookings
Sometimes, plans change, and you need to cancel your hotel stay:
- How to Cancel: Visit "My Booking" > "Cancel" to confirm cancellation.
- Cancellation Fees: Fees depend on the hotel’s policy and timing.
- No Date Changes: No swapping dates for hotels. Cancel and rebook if needed.
- Special Dates/Events: Non-cancellable and non-refundable for special occasions.
- Refunds: Refunds (if applicable) are processed within 7-10 business days.
9. General Information
- Provider Policies: All cancellations and refunds are subject to the policies of service providers (airlines, hotels, etc.).
- Convenience Charges: These are non-refundable.
10. Contact Us
Have questions or need help? Contact us at 0320 5398306 or info@niazitours.pk.
11. Stay Informed
Always review the cancellation policy before booking to avoid surprises.
12. In Conclusion
We aim to make the cancellation and refund process as smooth as possible. Third-party providers may cause delays, but we’ll keep you updated.
